reputation management

Reputation management, also known as business directory management or business profile management, is the process of tracking business action and other peoples opinions about those actions; reporting on those actions and opinions; and reacting to that report creating a feedback loop. Reputation management has come into important play with the advent of widespread computing. The tracking and reporting may range from word-of-mouth to statistical analysis of thousands of data points. Reputation management systems use various predefined criteria for processing complex data to report reputation. However, these systems only facilitate and automate the process of determining trustworthiness. A manual process of reporting and cleaning certain unethical, slanderous, or defaming comments may be applied to control the overall public persona of a person or business entity.

Is your business facing this problem on one or multiple online business directories? Likely, we can help though the cleansing and demotion of these comments, while optimizing positive content about your business. Of course, it is also up to you to maintain a track record of good business into the future. We DO NOT promote bad business practices, and may refuse to help those businesses and their owners that cannot prove their innocence or display a current record of satisfied customers. This service may be extremely beneficial to business owners that recently acquired an existing business whereby previous ownership had tarnished the business name.

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